Category "Business & Management"

  • Zoom 101

    The way we communicate as a society has undergone massive changes throughout the years. Zoom allows us to reach out and collaborate easily, affordably, and reliability no matter where others are. It can be used in both a professional and personal setting. Our Zoom 101 course provides a thorough look at Zoom’s suite of communication tools and services and provides steps for setting up, connecting, making calls, and hosting meetings.
  • Start Your Own Business as a Virtual Assistant

    What exactly does a virtual assistant to? You may ask, are the tasks the same as an executive or administrative assistant? How do they get clients? Our Virtual Assistant course provides an overview of how to create a life you love and a work atmosphere you will thrive in. We explore techniques for finding your business niche, pricing your services, negotiating with potential clients, and mastering consultations. We discuss ways to successfully market yourself and target your ideal clients, as well as how to network and manage client relationships.
  • Becoming an Executive Assistant

    The role of an Executive Assistant has evolved dramatically over the years. No longer just providing basic clerical and administrative support, they enhance the executive’s productivity while making their workload as seamless as possible. They also work in partnership with their executive and are proactive at managing time, relationships, and tasks. Are you new to the executive assistant role or are you currently in a support position looking to advance?
  • Improve Your Interviewing Skills

    Anxieties, fear of rejection or lack of confidence are emotions that can affect the best of us before or during an interview. Learning how to get to the heart of mastering interviews is challenging but not impossible to achieve. This mindset begins with changing the way an interview is approached. Instead of seeing the interview process as an interviewer controlled experience, the interview process should be seen as a two-way conversation between you and the interviewer.
  • Into the Tank: Entrepreneurs Swim with Sharks

    The entrepreneurial spirit is alive and well world-wide.  This course is designed to provide both budding entrepreneurs and seasoned business owners the tools, knowledge and guidance needed to transform an idea from concept to cash.  In recent years, the United States has seen the highest rate of new business creation in over a decade, and many of these fledgling companies are being started by first-time entrepreneurs.  It takes more than drive and desire to achieve success; and with great effort also comes great challenge.  Our Swimming with Sharks course will help entrepreneurs assess the
  • Customer Service Survival Skills

    In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business. This is why it is important understand the importance in learning, developing and improving the skills needed to communicate effectively in a professional manner with customers.
  • Personal Excellence

    As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to enjoy yourself while doing so. In this class we will learn what it takes to develop career-enhancing skills that include: goal setting, time management, and personal organization. You will learn the crucial steps it takes to improve your creative abilities, gain confidence and minimize conflict in your life. Just as a successful business requires a mission and a plan, so does a fulfilling life.
  • Dealing with Difficult People

    There are difficult people in all our lives. These people spend their time not doing what we want them to do, or doing things you don’t want them to do. This course will help you identify those difficult people, understand why they act that way, and teach you to not be their victim anymore. We will look at the ways to identify and assemble effective communication skills that will allow you to get those difficult people, and focus on strategies for dealing with the most difficult behaviors of the people you can’t stand.
  • Understanding Other People

    Would you like to get along with more people? Do you want to figure out how you can become a better negotiator in your personal and professional relationships? The answer is in five secrets to understanding other people, and it is possible to not only learn them but also put them into practice immediately to improve your relationships! This course will help you understand what is happening in your communication and in your relationships so that you can learn how to understand yourself better and therefore expand your options in every relationship. 
  • Project Management Fundamentals

    In a professional setting, chances are all of us have been asked to manage projects, whether large or small in scope. Our Project Management Fundamentals course provides a solid basis for individuals who would like to understand the field of project management and the concepts used to successfully deliver projects. We cover the “big picture” by developing project objectives, analyzing appropriate timelines and organization and roles and responsibilities of participants and stakeholders.